Annette & Jan’s STORY

Homelessness & Support

Annette Jan

Annette’s story

Elva is a 90-year-old lady who is severely restricted by arthritis. Elva resides alone and is supported on a daily basis by her daughter Jan who lives about 10km away. Due to Elva’s medical condition, she is unable to move freely from indoors to outdoors and access the community.
Jan and her husband, Bill, enjoy travelling however assisting Elva was restricting their options. The family discussed how everyone could achieve their aims with Elva able to remain in her home and for Jan and Bill to continue their travels.
Haven Home Assist was engaged to provide two hours of service to Elva twice a week for two months. Jan and Bill went off on their travels safe in the knowledge that Elva would be cared for in her own home.

Jan’s story

“I could not thank Haven Home Assist enough for providing a professional, reliable service and giving us choices and mum says, ‘all the ladies were very obliging’.”